FrightPlanet.com has created this privacy statement to demonstrate our commitment to privacy. This statement outlines our information for gathering and sharing practices for this website.
Information We Collect
When you signup for coupons, our mailing list, or purchase tickets and/or merchandise at FrightPlanet.com, we need to know your name, e-mail address, mailing/billing address, credit card number, and credit card expiration date. This information enables us to process and fill your order and to notify you of your order purchase status.
If you participate in a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We know e-mail addresses and other personally identifying data about visitors to this site only when voluntarily submitted or posted to us.
When you complete an online survey, we ask for contact information (i.e., your e-mail address) and, sometimes, demographic information (i.e., your age, zip code, and shopping habits). We use contact data from our surveys to send you information and to reach you if necessary. You can opt out of receiving future mailings from us. To do so, please, email us at guestservices@frightplanet.com.
How We Use the Information
Information collected at this site is used by FrightPlanet.com, its parent, affiliates, subsidiaries, operating companies and related entities. We maintain strict security over all the information you share with us and use this information to support your guest relationship with us and improve your shopping experience.
We share information with trusted service providers who provide specific services and/or administer activities offered at our site (e.g., shipment of orders, authorization of credit card transactions, sweepstakes and other promotional activities). These parties do not use or otherwise disclose any information except for the purpose of providing the services or administering the activities.
We may also utilize a service provider to assist us in aggregating guest information. We may then share such aggregate information with prospective partners and advertisers. This aggregate information does not contain any information that could identify an individual guest.
We may also disclose specific guest information when we believe that such disclosure is necessary to comply with the law or to protect the interests of FrightPlanet.com, its guests, and others.
We do not sell or rent personally identifiable information.
Information about the activity of visitors to this site is also provided automatically when you sign in. We use this information for internal review in aggregate:
1) We personalize your online experience by using your information on purchases to guide our future recommendations of items that might interest you. Only FrightPlanet.com (or people working on behalf of FrightPlanet.com) will send you these communications.
2) We monitor guest traffic patterns and site usage to help us develop the design and layout of our site.
3) We may also use the information we collect to notify you occasionally of important functionality changes to the website, services, and special offers we think you'll find valuable.
Links
Our site may contain links to other sites, including content from other sites that are occasionally framed within our site. Please note that the privacy policies at these other sites may be different than ours. We remind you to review the privacy policy of any site linked to or framed within our site prior to providing any information.
What About "Cookies"?
"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.
A cookie lets you browse our site, add tickets or merchandise to your online shopping cart, and return several days later to continue where you left off, with the items still in the cart. Cookies help us give you a better web site, by letting us monitor what's working and what isn't through site traffic analysis. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances.
Your Consent
By using our website, you agree that we may collect and use this information as stated in our privacy policy. If we change our privacy policy, we will post the changes on this page so you are always informed about what information we collect, how we use it, and under what circumstances we disclose it.
PARENTAL CONSENT POLICY
Children's Privacy
We are committed to protecting the online privacy of children. In accordance with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13 without first obtaining parental consent.
Children Under the Age of 13: Important Notice
Prior to providing any personally identifiable information, either by placing an order for merchandise, entering a contest or sweepstakes, or participating in any other activity offered through our site, children under the age of 13 must have a parent or legal guardian consent.
Please contact our Guest Services Department at guestservices@frightplanet.com with any questions regarding our privacy policy or information we have collected pursuant to this section.
We encourage parents to monitor and supervise the online activities of their children and to consider using parental control tools available from online services and software manufacturers that help guarantee a kid-friendly online environment. These tools can prevent children from disclosing their name, address, and other personal information without parental permission.
We also remind parents to carefully review the privacy policies of all web sites that their children visit, including those web sites linking to or from our site. Any information provided to these web sites will be subject to the privacy policy posted at the site. The fact that another web site has established a link to or from our site is not an endorsement of that site's privacy policy by FrightPlanet.com.
How we Protect guest Information
When you place and order, access your account information, or send us personally identifying data, that information moves into a secure server. The "Secure Server Software," or SSL, encrypts all information you input before sending it, protecting your information from unauthorized access.
